Changes to commenting system

To our readers

You will notice that our commenting section looks a bit different. Disqus, our partner who provides our commenting solution, recently made changes to their product.

Some of the immediate things you'll notice:
* You can click the up arrow under a comment to let everyone know you liked the comment. Click the down arrow on comments you find less helpful to the conversation.
* You can follow particular users and view their other posts by clicking the Community tab above the comments section.

Our commenting policy remains the same. You will notice that we are more actively blocking users who repeatedly violate the policy. In particular, do not attack others or use offensive language even if you don't agree with the politics or opinions of the other person. (Often the people who complain to us about a particular user are just as guilty of using inappropriate language.)

What You Should Know About Comments on IdahoStatesman.com

IdahoStatesman.com is happy to provide a forum for reader interaction, discussion, feedback and reaction to our stories. However, we reserve the right to delete inappropriate comments or ban users who can't play nice.

* Don't flag a comment just because you disagree with the opinion. The goal of story comments is to allow discussion, not just one point of view.
* Don't insult one another or the subjects of our articles. If you think a comment violates our guidelines, click the "report abuse" button to notify us. Responding to the comment will only encourage bad behavior by those folks who just want the attention.
* Don't use profanities, vulgarities or hate speech. This is a general interest news site. Sometimes, there are children present. Don't say
anything in a way you wouldn't want your own child to hear. Or anything you wouldn't want your mother to hear.
* Do not attack other users; focus your comments on issues, not individuals.
* Stay on topic. Only post comments relevant to the article at hand.
* Don't repeat the same comment over and over. We heard you the first time.
* Do not use the commenting system for advertising. That's spam and it isn't allowed.
* Don't use all capital letters. That's akin to yelling and not
appreciated by the audience.

Darlene Carnopis
Online Initiatives Editor

Capital letters are often substituted for strong/bold...

and it's still hard to format those in either this section or IS.com. Disqus should have a basic advanced posting option as an option so that it is easier to edit (PHP type BBs and vBulletin forums already have a basic formatting section standard).

Last night I could not login properly to IS.com and it was possibly an old problem but I haven't gone back since then to try.

How the new following etc features compare to the old box that said comments were made but it ran under the rest if you opend it and you had to highlight it with the mouse and also gope I could actually find the comment in less than 3-4 sweeps of the comments...remains to be seen.

Since my registered email didn't have a message from you guys and I can post here I have to figure it was a problem with the platform. I just got up so I'll look again.

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You fry wants with that?

I went to the Disqus site and found an FAQ for IE 8/9

It says that using Compatibility View creates an error because IE is using an incompatible format to render the page. My interpretation but there it is and I will try that.

Everybody and their dog sees me as sn IE 8 user excepr Yahoo! It remains to be seen if they ever get it together because I'm not going to learn 'calculus' to continually solve stupid coding problems on websites. I can hardly type well some days.

I've been a computer user since 1979 and after over 15 years online that is getting more than old.

I'm going to clear my cache and cookies etc and try to remember NOT to use Compatibility View there.

It actually works well sometime here...and other places.

BTW I had a couple of of serial mouse devices from the late 80s that worked great for over 20 years and am I to believe the current generation of pointing devices aren't so hot after a few weeks?

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You fry wants with that?

Firefox

works great.

So it might. Changing to it is not solving my problem with IE...

or Disqus...

Or even something that McClatchy needs to solve. A banner linking to how-tos on both platformss might be appropriate.

There have been similar problems every time McClatchy has made these upgrades, directly or indirectly, by accepting the latest version of a platform. No platform is bug-free as there are so many outside variables (many of the are common in nature and can be remedied generally however).

Plese try to comcrntrate on helping in tha IE aspect.

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You fry wants with that?

FO....Computer since 1979? Maybe should

think of upgrading your TRS-80 ????

Was about to stop commenting

but the "dislike" feature is irresistible. Wait until the regulars learn what people really think of their comments.

Followup

I reset IE 8 to default settings and went about going through the settings once more. I found my Compatability View

setting in IE > Tools > Compatibility View Settings and made sure idahostatesman.com wasn't listed...if it is, click

it and then the REMOVE box. Don't click it if you want to comment. EVER.

If you do then all that will appear are the text of the comments in simple bold text and no options. To get

completely out of the Compatibility View mode I suggest closing the browser (at least the page and all related

pages) and opening a new tab or window to open the site.

(note: Voices is NOT a Disqus platform, which confuses many as to why they can post here but not there. The former

Pluck platform used in the old IS.com discussion forums board also had it's non-mutual operational rules which maybe

just made it worse).

I went back to the main IS site again and logged in at the top (Log in or Join) and tried to use that to be able to

comment. That did not work and the window asking me to sign in using my IS account or create a Disqus account

(Disqus members will see a sign on with Disqus and nota signup form). I will use that box but suspect I will have a

problem and will eventually just clear cookies and try afresh. I had an idea of the trouble when I was sent to the

HOME page and not the article.

Upon that window opening I got no popup error messages, but instead a message widow saying the following HTML error

gad occured:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET4.0C; .NET4.0E; .NET CLR 1.1.4322;

.NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sat, 25 Aug 2012 01:40:17 UTC

Message: 'insitecookie' is undefined
Line: 4
Char: 2
Code: 0
URI: http://www.idahostatesman.com/static/scripts/mi/insite/insite.js

because I have those warnings enabled in my browser. Closing that window guves you the IS.com login window in the

comments section. That leads to a message in the window that you were seccessful and will be redirected to the site

in about 2 seconds.

This does NOT solve anything and so I am left in limbo aske dto do it again.

Member center says I am logged in and my ID appears at the top as it should. I had to open a right click window to

slip my cursor over to Sign Out as I kept losing the drop down window trying to move directly down.

I am now signed out but I still suspect that this will spin in a circle until I clear the cookies, restart etc.

This has happened before, in fact several times since I first encountered Disqus on other sites prior to IS.

I will have to close now for I will probably have to sign in to everything again and maybe reboot.

When I return I will continue.

And I returned with little success.

Hopefully I can learn something I may have missed in previous post by Darlene as well as a return to the Disqus.com site.

I'm beginning to suspect that there are more glitches than I previously saw listed there and maybe the jave somthing against the use of Compatibility View in general?

Well, maybe-whatever.

Computers make my older more quickly but stubborn is a lifesaver.

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You fry wants with that?

Well, here we go again. Do

Well, here we go again. Do IT professionals get paid a bonus each time they come up with a new idea for changing a format? I hesitate to call these changes improvements. Sometimes they are, sometimes they aren't.

Internet Explorer doesn't.....

I can't comment either because Disqus says that my browers isn't served but a check with Ms says that I have the latest version of IE

The IS does the comments on the blogs, why not take this over. The folks at Disqus don't know what they are doing, obviously considering the above comments and in addition...who does business with anyhone with that stupid name spelling. It's just toooo cute.

I need to clear up some misconceptions...

DISQUS is a PLATFORM

ALL of the McClatchy properties use it for their discussions.

This predates that decision by over 2 years. Voices was the original platform for discussions and dates back at least 5 years. I came here pretty late into that period and Kevin Richert started his blog here a week before me. Voices existed before that.

The Idaho Statesman changed ownership twice in that time, from Gannett to Knight-Ridder to McClatchy. Shortly after being acquired by McClatchy, the corporate policies dictated that all the sites they owned should be uniform to allow you to participate without hinderance at ANY ONE OF THEM.

McClatchy does not own DISQUS (a play on DISCUSS, not discus) and that's probably a brilliant idea for a brand name describing a company that creates platform templates for websites with blogs.

I would have told you to turn Compatibility View off on the site but to date I haven't solved the problem yet.

Disqus runs on countless websites and it'a more flexible than WordPress in MY opinion and vBulletin uab't made for this type of application.

Your problem (and mine) is a GLITCH cpecific to a component of IE married with the need to adjust the platform accordingly. What is needed is for those affected to email or call and explain what you know. I doubt Darlene knows a lot about it but the information can be sent to the company and used to adjust.

It may take a while but like in the past it got resolved.

As for taking this over, this platform is horribly ill equipped to do what is needed and McClatchy has committed to Disqus so you have to work with it.

The staff here really have little control of it other than that so that channel of communication has to be kept up. Voices does help, it has a voice and the journalists/opinion columnists here often fine tune their stories for publication right here.

Does that help?

Hey Darlene

What happened to the WHO likes you button?

I thought everyone wanted the Who ARE you button?

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*except for pro-Anona Mousse folks

Hey Darlene, Part II

The Down arrow cancels out the UP arrow. What's up with that?

arrows

I don't see any arrows.

***
Can we continue to point out the stupid Statesman writers?

They are fair game since they get paid for this-

Let me know when it actually works/you know something

No sense in even going there until then.

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You fry wants with that?

I cleared the temp files, reset and adjusted settings...

did everything but sell out the remaining 2012 Fords at Wiebold's...

AND POSTED.

Now I gotta rememger to rescan the DTV on the 30th when channel 2 increases power as it could cause reception troubles (as in no signal or mapping error there or elsewhere)?

TOO MUCH ;-)

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You fry wants with that?

AND ONCE AGAIN...

Signing in with my IS account gives a message that I was successful yet I am asked to sign in again when I try to reply.

I'm not a masochist nor the only one with similar troubles here and am I you or anything else's keeper?
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You fry wants with that?

Disqus log in issues

Have the Disqus log in issues been resolved? Requires IE 9 which is not compatible of XP?

NO, requires you TURNING OFF COMPATABLILTY VIEW THERE.

Please go to disqus.com and read the FAQs, ckear cookies, escort elderly people across Broadway during rush hour, come back, who knows?

If you get a yellow triangle and Error at the bottom, click and copy the message, send it to onlinenews at idaho statesman dot com. McClatchy IT is probably responsible for not setting something right but most of this is covered on the Disqus site.

ISN'T IT?

You get unusually quiet unless announcing upgrades or that we are thugs, Darlene.

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You fry wants with that?

OKAY! Are you trying to login from the link at the top? NO!

Use the login box that comes up when you try to comment and MAKE SURE you are signed off through the top link if your ID is listed there (drop down menu and sign out, click here link to return to the site (find the story AGAIN) and PROCEED.

It seems we have this same problem each time there is an upgrade, regardless of the platform and in addition this error occurs in the box:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET4.0C; .NET4.0E; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Wed, 5 Sep 2012 01:15:37 UTC

Message: 'insitecookie' is undefined
Line: 4
Char: 2
Code: 0
URI: http://www.idahostatesman.com/static/scripts/mi/insite/insite.js

PLEASE FIX YOUR SCRIPT, IT.

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You fry wants with that?

HEY! The old version of DISQUS just surfaced on the main site!

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You fry wants with that?